HOW TO SELECT A PROFESSIONAL CARPET CLEANING COMPANY

Do They Have Good References?

Our company is considered by many as one of the most reliable carpet cleaning companies in the area. We are often referred by some the most seasoned professionals in the carpet industry. Our references are available upon request.

What Kind Of Experience Do They Have?

Since 1986 we have cared for the finest of carpets and rugs. We have handled many specialty items and seen many unusual situations. Whether the carpet is natural or synthetic, our experience make us one to the most experienced cleaners in the area.

Are They Well Educated In Their Field?

Sadly, most companies in our industry do not invest in educating themselves in their field. We have attended cleaning school since 1986. We are certified in over 10 classifications with the Institute of Inspection cleaning and Restoration Certification.

We regularly attend educational courses to stay abreast of the cutting edge technology and changes that occur in our industry. Our goal is to provide you the most outstanding cleaning ever.

What Systems Do They Use?

Many cleaning companies use outdated equipment with components that do not work properly. At Personal Touch, you can be assured that we use state-of-the art equipment. The machines we use are the most advanced systems available today. Our equipment does not over wet the carpet. You can expect maximum soil removal, fast drying, and spring fresh smelling carpets with no sticky residue.

Do They Use Top Quality Products?

Did you know that some carpet cleaning solutions will void the carpet warranty? That is why we us cleaning products that are approved by the carpet manufactures. We refuse to use discount products that tend to leave sticky shampoo residue that attracts soil. Some chemicals damage carpet and discolor carpet fibers. You can be assured that our products are first quality, effective, and safe for your carpet, the consumer and the environment. If a spot can be removed, our products will remove it. (We won a International contest for getting out spots and stains from carpets)

Do They Give Prices Over the Phone?

If a carpet cleaning company gives you a price over the phone do not hire them.

Their technique is to give you a low price to get in the door, later they come up with some reason why the price is higher than what was advertised or quoted over the phone.

Does that sound like a scam? Carpet cleaning is not as cheap as some would like for you to think. Always ask them to come out to see what your needs are and give you a written estimate. When you call the best you get the best and you will save money in the long run.

Do They Guarantee Their Work?

Have you ever hired a low price carpet cleaner? Have you ever tried to get them to come back to fix a problem? They are not coming back; those cleaners do not care about quality service that’s why they are so cheap. At Personal Touch Carpet Care, our guarantee is simple. If you are not completely satisfied with our service, we’ll return right away and make it right. If we still can’t satisfy you we will return your money. We strive for the best service possible and we feel you deserve it. Anyone can offer you a low price, but no one takes care of you better than Personal Touch Carpet Care.

Do They Offer A Referral Program?

We want to reward you for sending customers to us. For each new customer that you send to us, we will send you a $10 dollar referral certificate for what they spend with us the first time. They must have a minimum of $100 dollars of cleaning done. You may use the referral certificate for cash or services. And remember that we guarantee our work; so help your friends, neighbors and co-workers enjoy high quality carpet cleaning.

If you are interested in this program please call us and we will explain the details to you.

Don’t forget to remind your referrals that new customers get huge discounts on the web!