The Elk Valley Times

Letters To The Editor

Submitted on March 17, 2004

Personal Touch Given Accolades TO THE EDITOR:

During our most recent flood, my husband John and I had the misfortune of having over 400 gallons of water in our basement.

There were three rooms with soaked carpet that had to have water extracted and the moisture removed and dried.

Upon a few occasions, we had the services of Personal Touch to clean our carpets. We noticed on their business card that they also could help during times of flooding as well. When we contracted our insurance carrier, Personal Touch was highly recommended.

Once David Sanders, owner of Personal Touch, was called, the rest was just a memory. He took charge of this matter with expertise and with professionalism, leaving no stones unturned.

My husband and I were very pleased with his work, but most of all, we appreciated his kind and gentle manner; the respect he showed while being in our home and the respect shown to both of us.

When the job was completed, there was no sign that any water had ever been there. Mr. Sanders also assisted in the removal of furniture as well as the replacement of the furniture.

Thank you, David Sanders, and your Personal Touch staff.

John and Marilyn Cannon, Fayetteville