First Class Printing

Submitted on November 17, 1993

From:
Janet and Bruce Tanner
First Class Printing
P.O. Box 877
216 E. Market St.
Fayetteville, TN 37334

To:

Institute of Inspection, Cleaning and Restoration Certification
2715 E. Mill Plain Blvd.
Vancouver, WA 98661

ATTN: IICR Board of Directors

Dear Sirs:

We are very pleased with the quality of service that we have received from Personal Touch, owned and operated by David Sanders. David does an excellent job each time we call him. He always explains each step involved in the cleaning process. He presents himself in a very professional manner and is very courteous. David always answers any questions we may have concerning our cleaning needs. We are so pleased with the services that we always call him our business as well as our home cleaning needs. We have recommended David to our associates.

Sincerely,
Janet and Bruce Tanner